Refund policy

RETURN & REFUND POLICY

Last Updated: June 2026

At NovaRoot47, customer satisfaction is our highest priority. We strive to provide a secure and worry-free shopping experience.

30-Day Return Policy

Customers may request a return within 30 calendar days from the date of delivery.

To qualify for a return:

• The item must be unused and in its original condition.
• Original packaging, tags, and included accessories must be returned.
• Proof of purchase is required.

Free Returns

NovaRoot47 proudly offers free returns worldwide on eligible purchases.

Refund Process

Once the returned item has been received and inspected, we will notify you regarding the approval status of your refund.

Approved refunds will be processed to the original payment method within 5-10 business days.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.

Order Cancellation

Orders may be canceled within 12 hours after purchase. Once processing begins, cancellation requests may no longer be accepted.

Contact:
support@NovaRoot47.site